A conversation with America Geeks
Thanks to NeeP for contributing significant research. You can check out NeeP’s YouTube channel here . Malwarebytes has written quite a bit about tech support scammers, typically focusing on new scam techniques as they arise with new threat actor groups. But sometimes our research discovers scammers who persist with the same techniques, the same pitches, and the same IP abuse, no matter how many times we catch them. We first published on America Geeks (then known as Geeks Technical Support) in 2015, noting their attempts to use Malwarebytes’ intellectual property to pose as us and defraud their customers. After a series of takedowns and abuse complaints, we revisited America Geeks in 2016—still using Malwarebytes image assets, still scamming. And lastly, in March, Malwarebytes Labs researchers found them again using Malwarebytes to sell their scam, this time targeting French users. We were content to continue publishing on America Geeks indefinitely, but then they decided to open ...